Shipping policy

What carrier(s) do you use?

We use NZ Couriers (NZC) as our preferred courier service for the majority of our orders for New Zealand customers. Parcels delivered by NZC are sent using a standard overnight service for most same-island orders, and economy service for larger inter island items.

NZC delivery times vary depending on a product's stock status and the intended delivery address.

See their network status here: https://nzcouriers.co.nz/network-status/

Alternative freight partners:

For very large orders, we may need to use Kiw Oversize or Mainfreight as these orders lie outside of what NZC can handle, due to the size/weight limit.

When will my item be dispatched?

Orders received before 1pm will normally be dispatched same day, although this is depended on item stock status, or if the item is overweight / oversize.